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Our System
We are asked numerous times "whats the system of manufacture and the system for ordering" etc, so we thought it would be a good idea, and very refreshing, to detail our complete system, for your peace of mind
Our Manufacturing system.
We keep all granite colours in stock in vast quantity. We purchase our granites from around the world and it is delivered to us in large slabs called "scants". The face surface is pre polished.
We load the slabs onto our saw equipment and cut them to the required sizes.
Please click play to see machine in action.
We then polish the front edge with our fully automatic polishing machinery.
Please click play to see machine in action.
The processed worktops are then ready to accept cutouts for hobs, inset sinks, etc. If there is a polished cutout required for instance for an undermounted sink, or a belfast / butler sink, this is done on our CnC machine at the factory. This machine can cut out and polish the cutout automatically, engrave the drainer grooves, and mill out any recessed drainer area, aswell as drilling any tap holes required.
Please click play to see machine in action.
We currently offer two types of service available to you, the first type is our cut on site service, this is included in our advertised prices, the second type of service is our digital template and fit service, this costs a little more but ensures a higher level of accuracy in manufacturing and a better all round fit.
Our Ordering system. ( One day Cut on site )
1. Our customer would normally fax or e-mail us a kitchen plan, or sketch showing the layout of their kitchen, giving their prefered sink type, colour choice and postcode along with contact details.
2. Our customer service team would endeavour to provide a quotation by return but within 24 hours, excluding Sundays.
3. Our customer, having accepted our quotation would be asked to pay the £200 booking deposit, by any major debit / credit card, over the telephone, via our website, or in person.
4. Our customer is provided with a one day cut on site date, to fit in with the schedule of kitchen installation.
5. Our dedicated templater will arrive on the template date to produce precise templates. This gives us an exact representation of the exact shape size and angle / annomilies of the kitchen walls and furniture with accuracy. This information is then reproduced in our workshop by our digital cutting and milling equipment, for immediate manufacture. Because of this system we are able to offer very short waiting times between template and fit, sometimes next day!
6. The materials are picked, cut to paralell widths but left oversize for site trimming, polished, cnc cutouts performed if required.
7. Our Installation team ( Employed and Uniformed ) will arrive to accurately template, trim and install your worktops. Please note we do not scribe to walls.
8. Any outstanding balance is to be paid upon completion.
Ordering system. ( Template and Fit )
1. Our customer would normally fax or e-mail us, or call in to our showroom with a kitchen plan, or sketch showing the layout of their kitchen, giving their prefered sink type, colour choice and postcode along with contact details.
2. Our customer service team would endeavour to provide a quotation by return but within 24 hours, excluding Sundays.
3. Our customer, having accepted our quotation would be asked to pay the £200 booking deposit, by any major debit / credit card, over the telephone, via our website, or in person.
4. Our customer is provided with a template date, and a fitting date to fit in with the schedule of kitchen installation.
5. Our dedicated templater will arrive on the template date to take precise templates, with our latest asset, the "Proliner digital template system". This gives an on screen computer representation of the exact shape size and angle / annomilies of the kitchen walls and furniture with an accuracy of 0.1mm. This information is then e-mailed to our workshop and imported into our digital cutting and milling equipment, for immediate manufacture. Because of this system we are able to offer very short waiting times between template and fit, sometimes next day!
6. The materials are picked, digitally cut and scribed, polished, cnc cutouts performed if required.
7. Our Installation team ( Employed and Uniformed ) will arrive on the installation date to efficiently install your worktops.
8. Any outstanding balance is to be paid upon completion.
Thats our system. Safe, simple, secure, and guaranteed.
Also, be sure to take a look at our Showroom, Factory Tours and Photo Galleries
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